Privacy Policy

Effective Date: 1 February 2026

Gretta AI (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Company Information

Company Name: Gretta AI
Business Location: Melbourne, Australia
Website: www.gretta.com.au
Contact Email: hey@gretta.com.au

2. Information We Collect

We may collect personal and business information that you provide directly to us, including:

Name
Phone number
Email address
Business-related information

We may collect this information when you:

Submit forms on our website
Contact us directly
Interact with our services

3. How We Use Your Information

We may use the information we collect to:

Provide and operate our services
Respond to enquiries and support requests
Communicate with you about our services
Improve our website and service offerings
Maintain internal business records
Comply with applicable legal obligations

4. AI Processing and Automation

Our services utilise artificial intelligence technologies to support service delivery and automation.

This may include processing and analysing information provided during interactions with our services. AI systems may be used to analyse communications, generate automated responses, and improve overall service performance.

Information processed through AI technologies may be used to:

Deliver automated service functionality
Improve accuracy and system performance
Support operational monitoring and service optimisation

Some AI-generated outputs may be reviewed by authorised personnel for quality assurance, service improvement, and support purposes.

5. Marketing and Communications

We may use your information to send marketing and promotional communications related to our services. You may opt out of receiving marketing communications at any time by contacting us or using unsubscribe options where available.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve website functionality, analyse usage patterns, and enhance user experience.

You can control or disable cookies through your browser settings.

7. Disclosure of Information

We may disclose your personal information where required by law or where disclosure is necessary to protect our legal rights or comply with legal obligations.

We do not sell personal information.

8. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. While we implement security safeguards, no method of data transmission or storage can be guaranteed to be completely secure.

9. Access and Correction

You may request access to or correction of your personal information by contacting us using the details provided below.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on our website with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Gretta AI
Melbourne, Australia
Email: hey@gretta.com.au
Website: www.gretta.com.au